Customs managers: What do they do?

Prof. Dr. Andrew Grainger Director, Trade Facilitation Consulting Ltd
April 30, 2023
Customs managers: What do they do?

Photo by Sora Shimazaki on Pexels

How are customs issues managed within companies? What is it that people in charge of meeting Customs’ expectations do? This article highlights the role of the key players in customs compliance - customs managers. The findings presented are based on interviews with key informants in nine multinational companies from a cross-section of industries.
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