Education in the context of the new and expanded role of Customs

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Customs is facing unprecedented challenges in dealing with growing complexity: international sanctions, Brexit, to name but a few. It currently enforces 348 regulations and counting. This new reality raises many education-related questions. In this episode 4 of the CKI podcast, we look at one of them: how can knowledge be disseminated to businesses efficiently and with high quality?

Renowned experts in customs education, the architects of the EU Customs Competency Framework, take part in this discussion: 

  • Frank Heijmann, Counsellor Customs, Permanent Representation of The Netherlands to the EU and
  • Prof Dr Hans-Michael Wolffgang, Director of the Institute of Customs and International Trade Law (ICTL), University of Münster, Germany.

The discussion is moderated by Anthony Buckley, Chairman of the CKI and former Head of Irish Customs.

The key to managing complexity is knowledge.

Prof Dr Hans-Michael Wolffgang

Prieiga prie resursų suteikiama įsigijus kursą.

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knowledge management, risk management
Topic spotlight
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It would seem that customs compliance is one of the most complex and pressing issues for all companies and individuals involved in global trade. But is this really the case? Is there a widespread understanding of how important it is to be aware of customs legislation and regulations and to keep up to date with the frequent changes and innovations? This question was discussed by experts from the EU, the UK, Brazil, Israel, Pakistan and Côte d'Ivoire at the 23rd Author's Meeting. The discussion revealed that many problems hindering customs compliance are similar in many countries. We invite you to read an overview of this discussion below.

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Quality data is the lifeblood of an efficient Customs clearance process. All Customs tasks and responsibilities are performed, at least in part, on the basis of data received from businesses engaged in trade – for example, data for purposes of revenue collection, risk management, admissibility checks, resource allocation and cooperation with other agencies, as well as the collection of statistical data for macroeconomic decisions.

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The United States is strengthening the role of customs brokers as professionals by introducing a professional development requirement (which will come into force on 24 July 2023), stressing that this will help improve trade compliance and revenue protection and allow brokers to act as an additional layer of security to prevent illicit goods from entering US commerce. In the meantime, EU customs brokers fear that the EU Customs Reform and the draft new Customs Code could signal the end of their profession.

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Customs matters are complex and little known to the general public. This makes customs brokers an indispensable part of international trade, and with their knowledge they can greatly help their clients. What key competencies should customs brokers have? What additional key skills should they have? And what can we do to improve the competencies of customs brokers? These three questions were dealt with in a workshop organised by Customs Knowledge Community (CKC). Let's have an overview of the results.

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Perspective
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Best practices and tips for managing customs knowledge in a company
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What aspects should be taken into account in the context of customs knowledge management within a company? During the 15th Authors' Meeting, experts from the UK, Israel, France, Colombia, Brazil and Lithuania shared many tips and practices on how to acquire, update and manage knowledge to be successful in customs processes. The main insights – on the role of a customs manager, exchanging information internally, ensuring awareness of all the involved persons, manuals, peer learning, etc. - shared are summarised in the following overview.

knowledge management, risk management
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