ONLINE EVENTS 2025

Explore
Methodical approach to identify added value through digitization and automation

Management aspects of customs IT projects

To access this video please

or

Additionally, for all newcomers we give 1 paid article for free.

View plans

Members have access to all videos, articles and online events! See membership plans (if you are a member, please log in)

Item added to cart

Methodical approach to identify added value through digitization and automation
Item added to cart

Basic Annual Subscription
View plans

Members have access to all videos, articles and online events! See membership plans (if you are a member, please log in)

Item added to cart

Methodical approach to identify added value through digitization and automation
Item added to cart

Basic Annual Subscription
Overview Resources

Companies face many challenges and considerations in relation to customs IT projects. In this video, you will lean what is the methodical approach to identify added value through digitization and automation.

Content:

  • Introduction
    • Methodical approach to identify added value through digitization & automation 
    • Process modelling
  • Digital Transformation
    • From idea to implementation: strategies to get digitization and automation off the ground
    • Project planning and setup
    • Project methodology – traditional or agile?
    • Project management – key success factors 
  • Case study – separate session by AWB (not in this video) 
    • Challenges
    • Approach
    • Execution

The knowledge is shared by Michael Tomuscheit in this insightful video, which is a recording of a presentation given during the European Customs Practitioners' Conference in May 2023. Slides are available in the resouces.

Resources are available after purchase.

Comments (0)

Similar content

Point of view
icon
Can the EU strike a balance between worker protection, innovation and global AI competitiveness?
13-04-2025

Editor's note: Continuing the theme of the previous article (see 'Discussion of the most important AI risks'), the author looks at how the EU is trying to reconcile worker protection, innovation … and global AI competitiveness while taking full account of citizens' concerns. The author discusses a recent opinion of the European Economic and Social Committee (EESC) and shares his findings.

Dr Ramūnas Šablinskas

€
IT systems, databases
Point of view
icon
Can the EU strike a balance between worker protection, innovation and global AI competitiveness?
13-04-2025

Editor's note: Continuing the theme of the previous article (see 'Discussion of the most important AI risks'), the author looks at how the EU is trying to reconcile worker protection, innovation and global AI competitiveness while taking full account of citizens' concerns. The author discusses a recent opinion of the European Economic and Social Committee (EESC) and shares his findings.

Dr Ramūnas Šablinskas

€
IT systems, databases
Point of view
icon
The future of customs: AI, education and the human factor
08-04-2025

With AI advancing rapidly, concerns about its impact on jobs and decision-making are growing. In this engaging interview, Enrika Naujoke and Frank Heijmann explore how AI is transforming customs, … the balance between human judgment and machine efficiency, and why a strong foundation in education might be essential for navigating the AI era.

Frank Heijmann , Enrika Naujokė

IT systems, databases
Point of view
icon
The future of customs: AI, education and the human factor
08-04-2025

With AI advancing rapidly, concerns about its impact on jobs and decision-making are growing. In this engaging interview, Enrika Naujoke and Frank Heijmann explore how AI is transforming customs, the balance between human judgment and machine efficiency, and why a strong foundation in education might be essential for navigating the AI era.

Frank Heijmann , Enrika Naujokė

IT systems, databases
Point of view
icon
Discussion of the most important AI risks
19-02-2025

The EU Artificial Intelligence (AI) Act was created to manage the most important risks associated with the development and adaptation of this technology. Let’s take a look at the most discussed … risks associated with AI, as identified by various internet commentators, experts and members of the public.

Dr Ramūnas Šablinskas

€
IT systems, databases
Point of view
icon
Discussion of the most important AI risks
19-02-2025

The EU Artificial Intelligence (AI) Act was created to manage the most important risks associated with the development and adaptation of this technology. Let’s take a look at the most discussed risks associated with AI, as identified by various internet commentators, experts and members of the public.

Dr Ramūnas Šablinskas

€
IT systems, databases
Overviews and comments
icon
On the benefits of AI for society and a use case in customs
05-01-2025

"Happy New Year!" I started a conversation with an AI assistant on the Customs website. "Happy New Year! If you have any questions about customs rules or procedures, I will be happy to help" … it replied. On the last day of 2024, Lithuanian Customs in cooperation with CustomsClear, deployed the AI assistant solution for public use. It is now available to visitors of the Lithuanian Customs website at www.lrmuitine.lt. So far, it covers one topic relevant to the festive period: e-commerce. The number of topics will increase in the future.

Enrika Naujokė

IT systems, databases
Overviews and comments
icon
On the benefits of AI for society and a use case in customs
05-01-2025

"Happy New Year!" I started a conversation with an AI assistant on the Customs website. "Happy New Year! If you have any questions about customs rules or procedures, I will be happy to help" it replied. On the last day of 2024, Lithuanian Customs in cooperation with CustomsClear, deployed the AI assistant solution for public use. It is now available to visitors of the Lithuanian Customs website at www.lrmuitine.lt. So far, it covers one topic relevant to the festive period: e-commerce. The number of topics will increase in the future.

Enrika Naujokė

IT systems, databases
Perspective
icon
ICC Genesis: a new approach to origin certification?
20-08-2024

The International Chamber of Commerce (ICC) has recently, after several pilots (amongst others in the Netherlands), launched an online tool for the verification of preferential origin statements. … The tool is named Genesis, after the ancient Greek word for origin, which is also the name of the first book of the Holy Bible and one of the world’s most popular progressive rock bands. So the obvious questions are: how progressive is this tool and does it rock?

Bert Van Leeuwen

€
origin, IT systems, databases
Perspective
icon
ICC Genesis: a new approach to origin certification?
20-08-2024

The International Chamber of Commerce (ICC) has recently, after several pilots (amongst others in the Netherlands), launched an online tool for the verification of preferential origin statements. The tool is named Genesis, after the ancient Greek word for origin, which is also the name of the first book of the Holy Bible and one of the world’s most popular progressive rock bands. So the obvious questions are: how progressive is this tool and does it rock?

Bert Van Leeuwen

€
origin, IT systems, databases
support@customsclear.net +370 664 26393 (EN, RU) 37066426393 (LT) +37064465553 (DE)
Contact us