AI & Customs Series. Episode 4: on the future of customs professionals

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Overview

We invite you to watch the interview between Enrika Naujoke, Director at CustomsClear, and Albert Veenstra, Professor Trade and Logistics at Rotterdam School of Management in the Netherlands. This thought-provoking discussion (continuing the theme of the first recording on the topic 'Future of customs professionals') explores how the future of customs professionals is being reshaped by developments in technology and the growing importance of high-quality data:

  • As technologies like the Digital Product Passport, the EU Data Hub, and EU deforestation regulation-related tools become operational, the customs profession will increasingly rely on accurate, traceable data throughout complex supply chains.
  • Data management has emerged as a critical gap in customs professionals’ education. Albert explains why this gap exists and how it can be bridged through updated training and curricula.
  • The evolving customs professional's role demands not just regulatory expertise, but also advanced data handling skills.
  • Universities and training institutions need to adapt. Albert shares how academic programmes can integrate these changes to prepare future customs professionals.

A key message resonates throughout: cutting-edge knowledge must stay ahead of cutting-edge technology. Ensuring the availability of high-quality human expertise is vital for governments, businesses and educational institutions.

CustomsClear launched this series because we are dedicated to making regulations and compliance easier and more accessible. We are developing Picoco, the AI-based engine behind Personal Customs & Regulations Knowledge Assistants. Learn more at www.picoco.ai — and don’t miss the opportunity to join a pilot project.

Resources are available after purchase.

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