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Facing the COVID-19 crisis with numbers: performance metrics for business continuity
28-06-2020

The effort undertaken by the WCO in building a comprehensive Performance Measurement mechanism (PMM) to measure the performance of Customs administrations aims at strengthening a measurement culture among the WCO Membership, and at enabling them to develop metrics for strategic planning and evidence-based decision making.

Valentina Ferraro, Maka Khvedelidze

trade policy
en, fr
Facing the COVID-19 crisis with numbers: performance metrics for business continuity
28-06-2020

The effort undertaken by the WCO in building a comprehensive Performance Measurement mechanism (PMM) to measure the performance of Customs administrations aims at strengthening a measurement culture among the WCO Membership, and at enabling them to develop metrics for strategic planning and evidence-based decision making.

Valentina Ferraro, Maka Khvedelidze

trade policy
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